var isMac, IEmac;
 isMac   = (navigator.appVersion.indexOf('Mac')!=-1) ? true : false;
 IEmac   = ((document.all)&&(isMac)) ? true : false;

 var estartTimeOnPage = new Date();
 var estopTime = 1000 * 60 * 60; // estopTime = 60 min;


 function SiteTrackeTrigue()
 {
    var t          = '1';
    var moid       = '';
    var numPages   = '0';
    var exitTime   = '';
    var startTime  = '';
    var fromESP    = false;
    var thisRefer  = document.referrer;
    var thisTitle  = document.title;


    if (thisTitle.length > 40){thisTitle = thisTitle.substring(0,40);}    var referChk   = thisRefer.indexOf('service-leadership.com') != -1

    // set referrer
       set_cookie ('referrer', thisRefer, 2020, 01, 15, '/', '.service-leadership.com', '');


    // page url
    var myLocation = location.href;
    myCheck        = myLocation.indexOf('gnikcartpse') != -1;

    // first page
    if (myCheck)
    {
       fromESP  = myLocation.indexOf('0.4e') != -1;
       set_cookie ('moid', escape(location.href),2020, 01, 15, '/', '.service-leadership.com', '');
       set_cookie ('numPages', 1, 2020, 01, 15, '/', '.service-leadership.com', '');
    }

    // get cookie vals
    moid           = get_cookie('moid');
    numPages       = get_cookie('numPages');
    exitTime       = get_cookie('ExitPageTime');
    startTime      = get_cookie('StartPageTime');
    thisRefer      = get_cookie('referrer');



    if (isNaN(numPages) == true || numPages == '' || numPages == null || numPages == 'NaN')
    {
       numPages = 1;
       set_cookie ('numPages', numPages, 2020, 01, 15, '/', '.service-leadership.com', '');
       var st = new Date();
       st     = st.getTime();
       set_cookie ('StartPageTime', st, 2020, 01, 15, '/', '.service-leadership.com', '');
    }
    else
    {
       // ++ the numPages if not the first page
       if(myCheck == false)
       {
          numPages = parseInt(numPages) + 1;
          set_cookie ('numPages', numPages, 2020, 01, 15, '/', '.service-leadership.com', '');
       }
    }


    if (startTime != null && moid == '')
    {
       var myStart  = new Date();
       myStart      = myStart.getTime();
       var sDif     = parseInt(myStart)- parseInt(startTime);
       var sSec     = sDif/(1000);

       // reset page count if exitTime is older than 20 seconds
       // this is done because the user left the site then came back - establishing a new visit
       if (parseInt(sSec) >= 1200)
       {
          numPages = 1
          set_cookie ('numPages', numPages, 2020, 01, 15, '/', '.service-leadership.com', '');
       }
    }

    if (moid != null)
    {
       if (exitTime != null)
       {
          var myNow    = new Date();
          myNow        = myNow.getTime();
          myDifference = parseInt(myNow)- parseInt(exitTime);
          mySeconds    = myDifference/(1000);

          // reset page count if exitTime is older than 20 seconds
          // this is done because the user left the site then came back - establishing a new visit
          if (parseInt(mySeconds) >= 20)
          {
             numPages = 1
             set_cookie ('numPages', numPages, 2020, 01, 15, '/', '.service-leadership.com', '');
          }
       }

       var p = ''+myLocation+'';
       var r = ''+thisRefer+'';
       var n = ''+(document.title)+'';
       if (n.length > 40){n = n.substring(0,40);}
       if (n == null || n == '')
       {
          var query = (location.href);
          var mySplitCheck = query.indexOf('gnikcartpse') != -1;
          if (mySplitCheck)
          {
             var noQuery = query.substring(0,query.indexOf('gnikcartpse'));
          }
          else
          {
             var noQuery = query;
          }
          n =''+noQuery+'';
       }

       if(fromESP)
       {
          var ranpg='http://serviceleadership.etrigue.com/cas/esp/connect.asp?'+t+';;;'+p+';;;'+r+';;;'+moid+';;;'+n+';;;'+numPages+'0.4eUpd';
       }
       else
       {
          var ranpg='http://serviceleadership.etrigue.com/cas/esp/connect.asp?'+t+';;;'+p+';;;'+r+';;;'+moid+';;;'+n+';;;'+numPages+';;;';
       }

       // update esp

       	esp_communication(ranpg);
       	e     = new Date();
       	e     = e.getTime();

       	// set the exit time cookie
       	var newF = 'GetExitTime(0);';

       	// these will capture if the user leaves the page
       	window.onunload = new Function(newF);
       	window.close    = new Function(newF);

       	// check 3 seconds if they have left
       	setTimeout('GetExitTime(2);', 3000);

    }
    else
    {
       	theunknown(thisRefer,numPages,myLocation,thisTitle);

    }
 }

function theunknown(referrer,numpages,location,title)
{
   var src = 'http://serviceleadership.etrigue.com/cas/esp/unknown.asp?'+referrer+';;;'+location+';;;'+numpages+';;;'+title;
   // update esp
   var I = new Image(1,1);
   I.src = src;
}

function GetExitTime(visitorType)
{
   var frmCaptureString = '';
   var moid             = get_cookie('moid');
   var numPages         = get_cookie('numPages');
   var captureFrmData   = false;
   // visitor type : even numbers = known ; odd = unknown
   // 0 known visitor leaving site - check for screen scrape data capture

   var nowTime = new Date();

   

   e          = new Date();
   e          = e.getTime();
   set_cookie ('ExitPageTime',e,2020, 01, 15, '/', '.service-leadership.com', '');

   var myExit = 'http://serviceleadership.etrigue.com/cas/esp/connect.asp?'+moid+';;;'+numPages+'erutpacmrf';
   var II     = new Image(2,2);
   II.src     = myExit;
   // no form data - update time for known visitors

   

   if(nowTime.getTime() - estartTimeOnPage.getTime()  < estopTime)
   {
   		//original values
   		//if (visitorType == 2){setTimeout("GetExitTime(4);",7000);}
   		//if (visitorType == 4){setTimeout("GetExitTime(6);",5000);}
   		//if (visitorType == 6){setTimeout("GetExitTime(2);",11000);}

   		//evaluation new values: and 5 secs for each
   		if (visitorType == 2){setTimeout("GetExitTime(4);",12000);}
		if (visitorType == 4){setTimeout("GetExitTime(6);",10000);}
   		if (visitorType == 6){setTimeout("GetExitTime(2);",16000);}
   }
}

function get_cookie(Name)
{
   var cookies = ' ' + document.cookie;
   if (cookies.indexOf(' ' + Name + '=') == -1) return null;

   var start  = cookies.indexOf(' ' + Name + '=') + (Name.length + 2);
   var finish = cookies.substring(start,cookies.length);
   finish     = (finish.indexOf(';') == -1) ? cookies.length : start + finish.indexOf(';');
   return unescape(cookies.substring(start,finish));
}

function esp_communication(locate)
{
    var I = new Image(2,2);
    I.src = locate;
}

function set_cookie ( name, value, exp_y, exp_m, exp_d, path, domain, secure )
{
   var cookie_string = name + '=' + escape ( value );
   if ( exp_y )
   {
      var expires = new Date ( exp_y, exp_m, exp_d );
      cookie_string += '; expires=' + expires.toGMTString();
   }
   if ( path )
      cookie_string += '; path=' + escape ( path );
   if ( domain )
      cookie_string += '; domain=' + escape ( domain );
   if ( secure )
      cookie_string += '; secure';

   document.cookie = cookie_string;
}

// track everything but IE 5 on a MAC
if (IEmac == false)
{
   SiteTrackeTrigue();

}


 	 


/*!
 *
 * Copyright(c) 2006-2010 eTrigue Corp. All rights Reserved
 * eTrigue tracking script
 *
 */


(function(){var tx=836;var path='/';var domain='.service-leadership.com';var searchTerms={"terms": [{"site": "daum","term": "q"},{"site": "eniro","term": "search_word"},{"site": "naver","term": "query"},{"site": "images.google","term": "q"},{"site": "google","term": "q"},{"site": "yahoo","term": "p"},{"site": "msn","term": "q"},{"site": "bing","term": "q"},{"site": "aol","term": "query"},{"site": "aol","term": "encquery"},{"site": "lycos","term": "query"},{"site": "ask","term": "q"},{"site": "altavista","term": "q"},{"site": "netscape","term": "query"},{"site": "cnn","term": "query"},{"site": "about","term": "terms"},{"site": "mamma","term": "query"},{"site": "alltheweb","term": "q"},{"site": "voila","term": "rdata"},{"site": "virgilio","term": "qs"},{"site": "live","term": "q"},{"site": "baidu","term": "wd"},{"site": "alice","term": "qs"},{"site": "yandex","term": "text"},{"site": "najdi","term": "q"},{"site": "aol","term": "q"},{"site": "mama","term": "query"},{"site": "seznam","term": "q"},{"site": "search","term": "q"},{"site": "wp","term": "szukaj"},{"site": "onet","term": "qt"},{"site": "szukacz","term": "q"},{"site": "yam","term": "k"},{"site": "pchome","term": "q"},{"site": "kvasir","term": "q"},{"site": "sesam","term": "q"},{"site": "ozu","term": "q"},{"site": "terra","term": "query"},{"site": "mynet","term": "q"},{"site": "ekolay","term": "q"},{"site": "rambler","term": "words"}]};searchTerms=searchTerms.terms;var errorCode=-99;var refreshCode=-98;var lookUpCode=-97;var intervalToSetCookie=1000*10;var timeTillSessionEnd=1000*20;var maxPingTime=1000*60*60;var pingTimer=1000*60*1;var expirationDays=3000;var setCookie=function(name,value,daysTillExpiration)
{var cookie_string=name+'='+escape(value);var expires=new Date();expires.setDate(expires.getDate()+daysTillExpiration);cookie_string+='; expires='+expires.toGMTString();if(path)
cookie_string+='; path='+escape('/');if(domain)
cookie_string+='; domain='+escape(domain);document.cookie=cookie_string;}
var deleteCookie=function(name){document.cookie=name+'=; expires=Thu, 01-Jan-70 00:00:01 GMT;';}
var deleteCookie2=function(name,path,domain){if(getCookie(name))document.cookie=name+"="+
((path)?";path="+path:"")+
((domain)?";domain="+domain:"")+";expires=Thu, 01-Jan-1970 00:00:01 GMT";}
var getCookie=function(c_name){if(document.cookie.length>0){c_start=document.cookie.indexOf(c_name+"=");if(c_start!=-1){c_start=c_start+c_name.length+1;c_end=document.cookie.indexOf(";",c_start);if(c_end==-1)c_end=document.cookie.length;return unescape(document.cookie.substring(c_start,c_end));}}
return"";};var head=document.getElementsByTagName("head")[0];var getScript=function(location){var script=document.createElement("script");script.src=location;script.type="text/javascript";head.appendChild(script);};var jsonpRequest=function(location,callBackName){location=location.replace('????',callBackName);getScript(location);};var pingPage=function(location){var src=location;var I=new Image(1,1);I.src=src;};var params=function(keyValues){var paramList="";for(var key in keyValues){paramList+=key+"="+keyValues[key]+"&";}
return paramList;};var getOS=function(){var OSName="Unknown";if(navigator.appVersion.indexOf("Win")!=-1)
OSName="Windows";else if(navigator.appVersion.indexOf("Mac")!=-1)
OSName="MacOS";else if(navigator.appVersion.indexOf("X11")!=-1)
OSName="UNIX";else if(navigator.appVersion.indexOf("Linux")!=-1)
OSName="Linux";else if(navigator.appVersion.indexOf("Chrome")!=-1)
OSName="Chrome";return OSName;};var updateTimeOnPage=function(){var now=new Date();var diff;now=now.getTime();diff=(now-startTime);if(diff<=maxPingTime){pingPage(restfulLink+params({cmd:"p",anonID:encodeURIComponent(anonymousID),anonVisitID:encodeURIComponent(anonVID),anonVisitDetailID:encodeURIComponent(vDetailID),t:tx,iv:encodeURIComponent(vector),domain:hostName}));setTimeout(updateTimeOnPage,pingTimer);}};var handlePageExit=function(){updateTimeOnPage();};var setExitCookie=function(){var now=new Date();var diff;now=now.getTime();diff=(now-startTime);if(diff<=maxPingTime){lastTimeHere=now;setCookie("etrigueAnonExit",now,expirationDays);setTimeout(setExitCookie,intervalToSetCookie);}};var isSameSession=function(){if(lastTimeHere=="")
return false;var now=new Date();var diff;now=now.getTime();diff=(now-lastTimeHere);if(diff<=timeTillSessionEnd)
return true;return false;};var clearAnonTracking=function(){deleteCookie("etrigueAnonID");deleteCookie("etrigueIV");deleteCookie("etrigueAnonVisitID");deleteCookie("etrigueAnonExit");};var clearAnonTracking2=function(){deleteCookie2("etrigueAnonID",path,domain);deleteCookie2("etrigueIV",path,domain);deleteCookie2("etrigueAnonVisitID",path,domain);deleteCookie2("etrigueAnonExit",path,domain);}
var getSearchTerms=function(url){if(url=="")return"";var sLength=searchTerms.length;var st;try{var i=0,h,k;if((i=url.indexOf("://"))<0)return"";h=url.substring(i+3,url.length);if(h.indexOf("/")>-1){h=h.substring(0,h.indexOf("/"));}
for(var idx=0;idx<sLength;idx++){st=searchTerms[idx];if(h.toLowerCase().indexOf(st.site.toLowerCase())>-1){if((i=url.indexOf("?"+st.term+"="))>-1||(i=url.indexOf("&"+st.term+"="))>-1){k=url.substring(i+st.term.length+2,url.length);if((i=k.indexOf("&"))>-1)
k=k.substring(0,i);}}}}catch(e){return"";}
return k;}
var initTracking=function(aID,sID){try{aID=aID||"NONE";anonVID=anonVID||"NONE";var command="NONE";var st="NONE";if(aID=="NONE"){command="c";st=getSearchTerms(document.referrer)||st;}
else if(!isSameSession()){command="cs";st=getSearchTerms(document.referrer)||st;}
else if(anonVID)
command="np";jsonpRequest(restfulLink+params({cmd:command,anonID:encodeURIComponent(aID),anonVisitID:encodeURIComponent(anonVID),iv:encodeURIComponent(vector),t:tx,os:operatingSystem,searchTerms:st,callBack:"????",domain:hostName,url:fullUrl,referrer:ref}),"etrigueTrackReady");}catch(e){}};var addUnLoadEvent=function(func){var oldonload=window.onunload;if(typeof window.onunload!='function'){window.onunload=func;}else{window.onunload=function(){if(oldonload){oldonload();}
func();}}};etrigueTrackReady=function(data){try{anonymousID=data.anonID;anonVID=data.anonVisitID;vDetailID=data.anonVisitDetailID;vector=data.iv;if(data.errorCode==errorCode||data.errorCode==lookUpCode||!anonymousID||!anonVID)
throw new Error("Server Error");else if(data.errorCode==refreshCode){clearAnonTracking();}else{setCookie("etrigueAnonID",anonymousID,expirationDays);setCookie("etrigueIV",vector,expirationDays);setCookie("etrigueAnonVisitID",anonVID,expirationDays);setExitCookie();addUnLoadEvent(handlePageExit);setTimeout(updateTimeOnPage,pingTimer);}}catch(e){}}
etrigueOnFinish=function(data){try{if(data.errorCode == errorCode)
throw new Error("Server Error");else
clearAnonTracking2();}catch(e){}};var getVisitID=function(){var moid=getCookie("moid");var visitID="";try{if(moid=="")
return visitID;moid=moid.split('gnikcartpse')[0];visitID=moid.split('0.4eUpd')[1];}catch(e){visitID="";}
return visitID;};try{var restfulLink="https://login.etrigue.com/an/track.aspx?";var hostName=encodeURIComponent("http://"+window.location.hostname);var fullUrl=encodeURIComponent(window.location.href);var ref=encodeURIComponent(document.referrer)||"NONE";var operatingSystem=getOS();var anonymousID=getCookie("etrigueAnonID");var anonVID=getCookie("etrigueAnonVisitID");var vector=getCookie("etrigueIV");var lastTimeHere=getCookie("etrigueAnonExit");var vID=getVisitID();var vDetailID=-1;var startTime=new Date();clearAnonTracking();clearAnonTracking();clearAnonTracking();clearAnonTracking();clearAnonTracking();clearAnonTracking();if(vID==""){initTracking(anonymousID);}else if(vID!=""&&anonymousID!=""){jsonpRequest(restfulLink+params({cmd:"m",visitID:vID,anonID:encodeURIComponent(anonymousID),t:tx,iv:encodeURIComponent(vector),domain:hostName,callBack:"????"}),"etrigueOnFinish");}}catch(ex){}})();